Now Hiring - Product Support (Electro-mechanical) in Manchester, NH

We are looking for a motivated, enthusiastic, and hardworking professional to join our team in Manchester, NH.

If you're looking for a company that develops and encourages its employees to grow, has great benefits, and an amazing culture where everyone “works hard and plays hard” together, you found it!

We have an onsite fitness room, relaxation room, free snacks and drinks, cafeteria with full kitchen and ping pong table, company lunches, dog days, activities committee that helps plan fun company sponsored events, and more. Come join the fun and be part of a great team!

Product Support – Manchester, NH

As a Product Support Specialist, you will provide technical support for Schleuniger machines to customers, Sales Reps and internal personnel with the primary objective of ensuring customer satisfaction and increasing sales.

This position is full-time, Monday-Friday, working in the office at our Manchester, NH location.

Main responsibilities:

• Processes customer wire samples, provides technical reports, and machine recommendations.
• Provides pre and post sales telephone support to customers, representatives and Schleuniger personnel, including machine selection and application review, set-up, programming, and troubleshooting Schleuniger machines.
• Provides product training, both internal and off-site, to customers, representatives, and Schleuniger personnel.
• Provides several services at customer sites for higher level systems, including sales support, equipment maintenance, 3rd party vendor support, installation (Primary) and training (Primary).

What you bring to the table:

• 2 year technical degree and 3 years of related experience required (or equivalent combination of education and experience).
• Strong Technical aptitude required.
• Strong communication skills required.
• Travel required - approximately 25-30%
• Must be Team oriented with the ability to multi-task.
• Computer literacy required.
• Bi-lingual (English / Spanish) a plus.
• Valid Driver’s License required

We recruit and hire individuals that add to our success - by seeking employees who are team-oriented, self-motivated, and have great personalities. If you are eager to work in a team environment and have a strong desire to succeed, we'd like to meet you.

We offer our employees an excellent benefits package that includes:

Health | Dental | 401(K) Plan with 100% company match up to 7% of salary | Wellness and Vision Reimbursements | Tuition Reimbursement | Sales Bonus Program | 11 holidays | Paid Leave | Flexible Spending Accounts | Life Insurance | Short and Long Term Disability Insurance

EOE/Veterans/Disabled employer

If you need an accommodation to apply, please contact HR at 603-[please apply online].

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Manchester, NH 03103: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide compensation requirements.

Experience:

• electrical/mechanical: 3 years (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person